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What is Lifepay?

Lifepay provides various functions including creating a digital wallet account, applying for a visa prepaid card and real-time fund transfers. After full identity verification, you will have a digital wallet account with a virtual Visa Card allowing you to do online or on-premise payments through Visa authorized POS machines or online payment platforms. Meanwhile, users can transfer money to Lifepay users instantly and also transfer money through digital wallet account details.

Lifepay cooperates with various merchants and financial institutions to jointly create an integrated payment platform for users that covers a variety of daily consumption scenarios and personal wealth management. Merchants and financial institutions can effciently promote products and obtain target customers through the Lifepay platform at low costs.

Lifepay users can use Chinese currencies and multiple other currencies (coming soon) to make instant payments and transfers through various payment methods such as QR codes, NFC, etc. At the same time, users can also invest and manage their investment portfolio and enjoy various financial services including commercial and personal consumer loans.

Security at Lifepay is the highest priority. We use AWS data center and network architecture built to meet the requirements of the most security-sensitive organizations. The AWS infrastructure puts strong safeguards in place to help protect your privacy. All data is stored in highly secure AWS data centers. Meanwhile, AWS manages dozens of compliance programs in its infrastructure.
Lifepay understands the importance of protecting the privacy of an individual’s personal information. This privacy policy sets out how Lifepay aims to protect the privacy of your personal information, your rights in relation to your personal information managed by Lifepay and how Lifepay collects, holds, uses, discloses, and otherwise manages, your personal information. For more details please refer to our Privacy Policy.

Getting Started

You can use your other bank accounts to fund your Lifepay account through the BSB and account number of your lifepay account. The arrival time is related to the business hours and regulations of the bank you transfer from, usually it will arrive within 1-5 business days.

You can find the Lifepay App from “Google Play” and IOS “App store”. Follow the detailed instructions to register and open an account with Lifepay.

You’ll need to provide your full name, date of birth and residential address, as shown on your passport or driver’s license. You will also need to provide official ID documents (i.e. driver’s license, passport or Medicare card). You’ll be able to experience the complete Lifepay functions after we’ve successfully verified your identification.
If you have entered your information accurately and correctly and still can not be verified, please email our customer service team : [email protected] or call us at (03)9917 3256.

Light KYC refers to users who registered with their mobile phone, email or Google account. Light KYC users can only use the function of adding friends and paying bills in ￥CNY as well as browse the information of “digital life” page. Light KYC users are not allowed to open a Lifepay digital wallet account, apply for a Visa Card or use any relevant payment and transfer functions for security reasons.

Full KYC refers to users who have uploaded their driver’s license/passport/other relevant documents and passed the real-name authentication. Full KYC users can open a lifepay digital wallet account, and apply for a Visa Card to experience all the Lifepay functions.

We suggest that you complete your identity authentication to experience more complete Lifepay functions.

Visit our frequently asked questions

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